Goldeneye ticketing system for purchasing EOD products

Ticketing System for purchasing EOD products (e.g. Acid Mine Drainage (AMD), Factor of Safety Maps or Polarimetric SAR (POLSAR)) and making it accessible to all platform users. Therefore, more data is available on the GoldenEye platform at a fraction of the cost for users.

The GoldenEye ticketing system is a help desk software program that will be used to process, manage, and track customer issues from submission to resolution. Ticketing system automatically organize and prioritize support requests in the GoldenEye central dashboard. Users can tag, categorize, and assign tickets as they come in. The ticketing system serves as a link between the end users and the team of specialists with the role of providing support and guidance in the implementation of the desired GoldenEye operational applications.

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